Privacy Policy

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This Privacy Policy explains how Next Chapter AI (“Company”, “we”, “us”, or “our”) collects, uses, and protects personal information.

INFORMATION WE COLLECT

We may collect:

- name

- phone number

- email address

- business information

- communication data related to inquiries, bookings, or service usage

Information is collected only when voluntarily provided by the user.

HOW WE USE INFORMATION

Personal information is used solely to:

- provide AI receptionist and automation services

- respond to inquiries and requests

- send appointment confirmations, reminders, and service-related messages

- improve service quality and performance

- comply with legal and regulatory obligations

We do not use personal data for unsolicited marketing.

SMS AND MESSAGING COMMUNICATIONS

If you opt in to receive messages, communications may include appointment reminders, responses to inquiries, follow-ups, and service notifications.

Message and data rates may apply.

You may opt out at any time by replying STOP.

DATA SHARING

We do not sell, rent, or trade personal information.

Data may be shared only with service providers required to operate the platform (such as messaging or hosting providers) or where legally required.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

DATA SECURITY

We implement reasonable technical and organizational measures to protect personal data.

However, no system can guarantee absolute security.

DATA RETENTION

Personal data is retained only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

USER RIGHTS

Depending on jurisdiction, users may request access, correction, or deletion of their personal data or withdraw consent by contacting us.

THIRD-PARTY SERVICES

Our services rely on third-party providers (such as messaging and infrastructure services). These providers are required to maintain appropriate data protection standards.

CHANGES TO THIS POLICY

We may update these Terms & Conditions and Privacy Policy from time to time. Updates will be posted on our website.

CONTACT INFORMATION

Next Chapter AI

Email: [email protected]

Website: https://nextchapter-ai.com